When you go to the doctor’s office, you expect them to keep your information safe at all times. Medical professionals have a duty to protect your privacy, but that commitment to you isn’t as easy as it once was. With more and more providers converting to digital files, it isn’t always as easy to protect information. That’s where a healthcare kiosk can help keep that information safe.
Federal Laws Are Pushing Providers to Go Digital
HIPAA regulations are just one of the things pushing providers to digitize medical records and make them more secure and confidential. Once the provider takes medical records and digitizes them, it helps to modernize some of the other tools in the workplace, such as patient forms, payment transactions and insurance claims.
Because of this, many providers are now implementing healthcare kiosks to help handle all of that sensitive information, improve patient care and cut expenses. As patients arrive at the clinic or hospital, they can use one of these kiosks to check themselves in for an appointment, make a co-payment on their bill, register for services and much more. In turn, this helps to reduce the amount of time a patient has to wait and improve overall satisfaction. In fact, one of the hospitals using one of these kiosks was able to reduce the amount of time it took to check first-time patients in by 25% and 75% for a returning patient.
The physicians are able to use these kiosks to pull up electronic records and view the patient’s medical history, thus maximizing valuable face-to-face time. Because of how easily the provider can access the patient’s complete history, they can filter through the information and get the history they need without spending valuable time and man hours digging through paper files.
Because of the invention of these new health kiosks, it is making things simpler and less stressful for physicians everywhere. Patient information remains confidential and wait time is reduced all around.